Do I pay anything to use SoldUp?

There are no upfront out of pocket expenses to use SoldUp. We charge a tiered platform fee based on your sale price — $2,950 for sales under $1,000,000, $3,950 for sales between $1,000,000 and $1,500,000, and $4,950 for sales above $1,500,000. The fee is only payable once you have an unconditional contract.

How do I know I'll get a fair price without a selling agent?

Every SoldUp listing includes a free market appraisal from a local real estate expert in your area. Your appraisal is completed within 24–48 hours of listing and gives you a professional price guide based on real comparable sales. You set your own asking price and remain in full control. If you feel the offers you receive are not meeting your expectations, you are free to take your property to market with a traditional agent at any time — SoldUp is completely non-exclusive.

Is my identity visible to agents or the public?

Your property and identity details are only shown to registered Buyers Agents active in your area. Your details will not be visible on public pages.

Will people come through my home?

Only if you choose to. There are no open homes. You control the process at all times.

What is a Buyers Agent and why do they use SoldUp?

A Buyers Agent is a licensed professional who works exclusively for the buyer. They often have finance ready clients looking for specific properties. SoldUp gives them direct access to private off market listings so sellers receive fast, qualified interest.

Can I use a traditional real estate agent later?

Yes. SoldUp is completely non exclusive. You will still receive a free market appraisal from a leading local agent who can take your home to market whenever you are ready.

How does the appraisal work?

SoldUp has partnered with a network of top local real estate agents across the country. Once you upload your property, a local expert in your area reviews the details and uploads a price guide to the platform within 24-48 hours. This price guide is based on years of on ground experience in your region.

How much does it cost to sell a house without a real estate agent in Australia?

With SoldUp, you pay a flat platform fee only when your property sells — $2,950 for sales under $1,000,000, $3,950 between $1,000,000 and $1,500,000, and $4,950 above $1,500,000. There are no upfront costs, no commission percentage, and no marketing fees. Compared to a traditional agent commission of 2–3% of the sale price, SoldUp can save sellers tens of thousands of dollars.

What is an off-market property sale in Australia?

An off-market property sale is when a home is sold privately, without being publicly listed on portals like realestate.com.au or Domain. The property is only shown to a select group of buyers — in SoldUp's case, verified buyer's agents acting on behalf of qualified buyers. Off-market sales offer sellers privacy, control, and reduced marketing costs.

Can I sell my house privately without an agent in Australia?

Yes. In Australia, homeowners can sell their property privately without engaging a selling agent. SoldUp is designed specifically for this — sellers list their property on the platform, receive a free professional appraisal, and connect directly with licensed buyer's agents who represent qualified buyers. A conveyancer or solicitor handles the legal contract.

How do buyer's agents find off-market properties?

Buyer's agents find off-market properties through professional networks, direct seller relationships, and platforms like SoldUp. SoldUp gives verified buyer's agents access to a curated feed of private listings from motivated sellers in their service areas, with real-time alerts for new matching properties.

SoldUp

Legal

SoldUp Agency Agreement

Updated and effective from 27th January 2026

1. Introduction

1.1

SoldUp Property Group Pty Ltd (ACN 694 543 452) (SoldUp) operates a private property introduction platform that connects property owners (Seller) with verified Buyer's Agents (Buyer's Agent) and Real Estate Agents (Real Estate Agent) through a controlled and confidential process.

1.2

This document (Agreement) defines the legal relationship between SoldUp and:

the person (Agent) applying for registration via the Platform as a Buyer's Agent; and
the real estate agency (Agency) employing or engaging that Agent (or who the Agent is otherwise associated with, including as a Director)

1.3

SoldUp is not a real estate agency or buyers agency and does not act as a Selling Agent, Buyer's Agent, Auctioneer or Property Valuer. SoldUp facilitates introductions only.

1.4

The Agreement applies to the Agent's and Agency's (together, the Users) use of the Service including the Platform. The Agent and Agency are jointly and severally liable for all obligations under this Agreement.

1.5

This Agreement should be read in conjunction with SoldUp's Terms of Service and Privacy Policy.

2. Definitions

In this Agreement, the following definitions apply:

2.1

"Platform" means the SoldUp website, application and related services.

2.2

"Property" means the property listed by the Seller on the Platform, as described in the listing details.

2.3

"Services" or "the Service" means the property introduction platform and facilitation services provided by SoldUp through the Platform, including facilitating the Property listing, appraisal and introductions.

2.4

"Transaction" means the successful exchange of contracts for the sale of the Property to a Buyer introduced through the Platform.

2.5

"Introduction Fee" means the fee collected by SoldUp from Sellers in connection with a successful property transaction introduced through the Platform.

3. SoldUp Obligations

3.1

SoldUp provides the Services to the best of its abilities and aims to provide an excellent user experience for both property owners (Sellers) and Users when interacting with the Platform.

3.2

We don't make any commitment that you will receive Properties, or any particular number of Properties, or as to the validity or quality of Properties you may receive.

3.3

The User acknowledges the Service is provided on a non-exclusive basis.

4. User Commitments

4.1

To utilise the Platform and Service, Users must provide information requested via the Platform to set-up a User profile. The information supplied must be accurate, to the best of the Users knowledge and the User must then keep that information accurate going forward.

4.2

As the Service evolves, SoldUp may require additional information. We will notify the Agent in these cases.

4.3

Users must conduct themselves professionally, courteously and with integrity in all dealings with Sellers and other third parties in connection with the Service. Users must not engage in conduct that could reasonably be expected to harm the reputation of SoldUp or the Service.

4.4

If SoldUp reasonably considers Users are not upholding the standards described in Clause 4.1–4.3, SoldUp may remove or suspend the Users registration with the Service for such period as SoldUp determines.

4.5

If SoldUp removes or suspends the Users registration with the Service, or if the User chooses to cancel the Service, all Properties provided through the Service up to and including the date on which the Service ends, remain subject to this Agreement.

5. Reporting Requirements

5.1

The User must promptly (within 2 Business Days) report to SoldUp the information listed below if the signing of a Transaction occurs for a Property:

the date of the signing of a contract of sale in respect of a Property together with the sale price, any conditions and expected settlement date

5.2

If the Agency fails to notify SoldUp in accordance with the above paragraph, SoldUp may restrict or limit the Users access to the Platform and Services.

6. Updated Agreement

6.1

From time to time, SoldUp may at its absolute discretion update the Agreement. We will notify Users when that occurs by email with a copy of the updated Agreement. The new Agreement will become effective 14 days from the date it is communicated to Users (Effective Date). If an Agent continues using the Service after the Effective Date, that will indicate that both the Agent and the Agency accept the new Agreement as binding.

6.2

If Users do not accept the new Agreement, they must stop using the Platform and the Service by the Effective Date and notify SoldUp as soon as practical. If Users keep using the Platform and Service after the Effective Date they will be deemed to have accepted the new Agreement.

6.3

Users are still responsible for obligations incurred before leaving the Service.

7. Intellectual Property and Use of Information

7.1

SoldUp owns all rights in the Platform, including all branding, software, content, features and data generated by its operation.

7.2

To enable SoldUp to operate the Service, the Users grant SoldUp a non-exclusive, royalty-free licence to use, store, display and distribute any information or content the Users provide (including profile information and contact details) as reasonably necessary to provide the Service.

8. Warranties by the Users

8.1

The Agent and the Agency each warrant that:

they hold all licences, authorisations and approvals required to carry out real estate activities in their jurisdiction;
the Agent is authorised to act for, and bind, the Agency in respect of this Agreement;
all information provided to SoldUp is accurate, complete and not misleading;
they have the right to provide all information and content supplied to SoldUp; and
they will not use the Service while posing as a buyer, seller, or any other person.

9. Indemnity

9.1

The Agent and the Agency jointly and severally indemnify SoldUp against any loss, cost, liability, damage or expense SoldUp incurs arising from:

information or content supplied by the Users that is incorrect, misleading or infringes another party's rights; or
any unlawful, negligent or improper act or omission by the Users in connection with the Service.

9.2

This indemnity is limited to the extent any loss is caused by SoldUp's own negligence or misconduct.

10. Limitation of Liability

10.1

To the maximum extent permitted by law, SoldUp is not liable for any indirect or consequential loss, including loss of profit, loss of opportunity or loss of reputation.

10.2

SoldUp does not guarantee:

the number or quality of Properties;
the accuracy of information provided by Sellers; or
uninterrupted access to the Platform.

10.3

To the extent permitted by law, SoldUp's total aggregate liability to the Users for any claim under or in connection with this Agreement is limited to the total Introduction Fees collected by SoldUp from Transactions involving the relevant Agency in the six months prior to the event giving rise to the claim.

10.4

Nothing in this Agreement limits any consumer guarantee or right that cannot be excluded under the Australian Consumer Law.

11. Confidentiality

11.1

Users must keep confidential any non-public information obtained through the Service, including Property information and details about Sellers.

11.2

Confidential Information may be disclosed where required by law or to the User's professional advisers who are bound by confidentiality obligations.

12. Termination and Survival

12.1

Either party may terminate the Agreement by written notice.

12.2

SoldUp may immediately suspend or terminate a User's access if the User breaches this Agreement, acts unlawfully, or poses a risk to SoldUp's reputation or operations.

12.3

Any clause that is intended to survive termination (including clauses relating to confidentiality, liability and indemnity) survives termination.

13. Governing Law

This Agreement is governed by the laws of Victoria, and the parties submit to the exclusive jurisdiction of its courts.

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